Data Reporting & Products Manager

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport.
Our mission is to be the most reliable airline, making everyone feel at home.
We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

The Data Reporting & Products Manager oversees a team responsible for data reporting, data product owner, data governance, and overall user support. The Reporting & Products department collaborates with the Data Engineering department to understand company/departmental data requirements and develop high-quality data solutions meeting the business needs. While the Data Engineering department focuses on back-end data systems, ensuring performance, scalability, and data reliability, the Reporting & Products department focuses on the front-end activities in close contact and collaboration with company departments and their Data Users. A first responsibility is the product ownership role, playing the bridge between business departments and our overall Data Team. Next, the department develops reporting on request, organizes reporting training, and makes sure colleagues find the right data and reports. Finally, the department steers the Data Governance activities, for example identifying the right Data Owners and Stewards. Overall this function is responsible to make sure our Business Intelligence team develops the right products, and finally makes sure the developed products are communicated and effectively used by the Business Departments. The function reports to the Head of Business Intelligence.

Tasks

1. Overseeing the Data Reporting & Products Team
   As a Team Manager you orchestrate and coordinate the efforts of individual team members towards achieving common goals, fostering collaboration and cohesion.
   

• Provide mentorship and guidance to the team and individual team members.
• Manage external partnerships, allowing to extend the team when required.
• Develop the team set-up (internal/external) in the next years in line with company needs. This involves presenting and defending your proposals for the different Management Boards.
• Assist the Head of Business Intelligence in the overall development of the Business Intelligence Team.
  

2. Data Product Owner
   Your team takes the lead in maintaining and enhancing existing data products, together with the exploratory and roadmap process of creating new Data Products within the company.
   

• Assist the vision, strategy, and roadmap for data products or data-related initiatives.
• Monitoring and understanding the Business (data) needs, and aligning these needs with the Business Intelligence planned product development. Steer the alignment in sprint planning meetings.
• Follow-up of creation, implementation, and maintenance of data-related products and initiatives in collaboration with Data Engineering, our Data Scientist partners, Data Analysts, and Business Stakeholders.

3. Data Reporting & User Support
   Your team is the point of contact for data visualization possibilities. Currently our company uses Spotfire to visualize data.
   

• Provide an internal service to create/adapt reporting (e.g. data dashboarding) for departments lacking a Data Analyst or profile which could create such reporting.
• Organise trainings for Data Analysts and Data Users within the company, making sure Data Analysts are aware of basic and latest features, while Data Users can easily find the necessary data.
• Responsible for the first feedback of company stakeholders reaching out with a data-related request or question.
• Follow-up of the overall Data Reporting & Product landscape, including monitoring of report usage and effectiveness.
• Lead the overall roadmap of the chosen Data Reporting/Visualization tooling.
  

4. Data Governance
   Within your team you are responsible for the Data Governance roadmap and execution.
   

• Manage the organisation’s Data Governance Roles (Data Owners, Data Stewards) within the company. Work actively with these stakeholders.
• Creation and maintenance of a Data Catalog (Purview).
• Organise the Local Data Governance Officer role within your team. From this role, create new Data Governance processes in the interest of the company.

Your profile

• University degree of any kind, combined with proven relevant Data track-record of minimum 5 years.
• Proven team lead experience: providing direction, setting goals, managing priorities.
• Experience in recruiting, hiring, and mentoring data talent (optional).
• Experience in data solution delivery within a sizeable organization.
• Proficiency in English language is a must (spoken and written) any other language is an asset.

What we offer

• A flexible reward plan that allows you to optimize part of your salary;
• A flexible work environment focused on activity-based working & home office possibility;
• Travel benefits;
• Company car (or car allowance);
• Profit sharing;
• Group insurance;
• Company medical plan (optional);
• Meal- & eco vouchers;
• Representation & homeworking allowance;
• A spot in a very enthusiastic team & a great company to work for.